All Systems Operational
Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.99 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Front-end Operational
90 days ago
100.0 % uptime
Today
Render service ? Operational
90 days ago
99.97 % uptime
Today
Digipoort ? Operational
90 days ago
100.0 % uptime
Today
Signing engine ? Operational
90 days ago
99.98 % uptime
Today
Signing service ? Operational
90 days ago
99.93 % uptime
Today
eSeal service ? Operational
90 days ago
100.0 % uptime
Today
Timestamp service ? Operational
90 days ago
100.0 % uptime
Today
Digicert+QuoVadis cloud certificate service ? Operational
90 days ago
100.0 % uptime
Today
Digidentity cloud certificate service ? Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
SMS verification Operational
90 days ago
100.0 % uptime
Today
Authentication server Operational
90 days ago
100.0 % uptime
Today
Whatsapp verification Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Filing with audit report (Deponeren met verklaring / SBR Assurance) not working
Resolved - We have deployed the fix and have reactivated the request type.
Nov 18, 17:22 CET
Monitoring - We have prepared a fix for the issue which will be deployed at 17.00 today.
Nov 18, 15:36 CET
Identified - We are currently experiencing issues with 'Filing with Audit report' requests a.k.a. SBR Assurance. All requests of this type that have been sent since Thursday the 14th of november at 19.00, cannot be processed by DigiPoort because of an incompatibility issue. We have temporarily deactivated the request type, so new requests cannot be created at this point.

For requests that meet the above criteria that have already been sent, the following applies:

- Requests that have been completed, will get a failed status and cannot be repaired. They will have to be recreated and resent as soon as we have implemented a fix for this issue.
- Requests that have been signed, but have not yet been approved, will have to be withdrawn. They need to be recreated and resent as soon as we have implemented a fix for this issue.

We will contact all clients that have requests that meet the above criteria today.
Nov 18, 12:22 CET
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Degraded performance for 10 minutes
Resolved - This incident has been resolved.
Nov 15, 15:33 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 15:29 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 15:18 CET
Investigating - In order to resolve an issue, there might be some degraded performance within the next 10 minutes.
Nov 15, 15:17 CET
Nov 14, 2024
Update: PKIsigning 2.2446
Completed - The scheduled maintenance has been completed.
Nov 14, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 19:00 CET
Scheduled - On Thursday the 14th of november between 19:00 and 22.00 we will update the PKIsigning platform to version 2.2446.x. There might be some downtime for short periods of time.

This update is now available for testing in our staging environment (acceptatie) as version 2.2445.x.

Main changes:

- New request type: Linking & Signing
- New request type: MLTF (Wwft) statement
- Improved status screen for sent requests
- Realtime updates when performing actions in the actions menu

Full release notes: https://pkisigning.atlassian.net/wiki/spaces/PKISUPPORT/pages/1232437262
Nov 6, 16:52 CET
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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